Privacy policy

Last Updated: February 14, 2026

1. Purpose of Policy

This Privacy Policy outlines how Daily Rice ("we", "us", or "our") will collect, use, disclose, and otherwise handle personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). Daily Rice is committed to bringing a warm home-cooked feeling to your dinner table while protecting and respecting your privacy.

2. Information We Collect

We may collect and process the following data about you:

  • Information you provide: Data provided by filling in forms on www.dailyrice.com.au (the "Website"), including during registration, subscribing to our meal kits, or requesting further services.

  • Transaction History: Details of transactions you carry out through our Website and the fulfillment of your orders.

  • Correspondence: If you contact our customer service team, we may keep a record of that correspondence.

  • Technical Data: Details of your visits to our Website including, but not limited to, traffic data, location data, IP addresses, operating systems, and browser types.

  • Sensitive Information: We may collect health information (such as food allergies or dietary requirements) if it is relevant to providing our Asian fresh ingredient meal kits to you.

3. Cookies and Tracking

Our Website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our menu and allows us to improve our site. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you log on to the Website.

4. How We Use Your Information

We use information held about you in the following ways:

  • Order Fulfillment: To process your subscription and deliver your fresh Asian ingredients to your door.

  • Customer Support: To notify you about changes to our service or troubleshoot issues with your delivery.

  • Personalisation: To provide you with recipe recommendations based on your taste preferences and previous orders.

  • Marketing: To provide you with information about goods or services which may be of interest to you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about products similar to those which were the subject of a previous sale to you.

  • Incomplete Transactions: If you enter information into our registration forms but do not complete the transaction, we may contact you to enquire as to why the purchase was not completed.

5. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: To companies that provide support services to us (such as delivery couriers, payment processors, and web hosts).

  • Business Transfers: In the event that Daily Rice undergoes a merger, acquisition, or sale of assets.

  • Legal Obligations: If we are under a duty to disclose your personal data to comply with any legal obligation or to protect the rights, property, or safety of Daily Rice, our customers, or others.

6. Data Security

Daily Rice takes all reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access. We use secure server software and encryption to protect your financial and personal data.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or out-of-date information.

  • Opt-out: Ask us not to process your personal data for marketing purposes at any time by clicking "unsubscribe" in our emails or contacting our support team.

8. Contact Us

If you have questions regarding this Privacy Policy or wish to make a complaint about how your data has been handled, please contact us at:

Daily Rice Customer Service Email: daily.rice.company@gmail.com Website: www.dailyrice.com.au